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Message: "Unable to uninstall Norton Safety Minder/Norton Family. Please uninstall Norton Safety Minder/Norton Family manually"

Uninstall Norton

  1. Press the Windows + R keys to open the Run dialog box.

  2. Type in the following text, and then press Enter.

  3. In the list of currently installed programs, select Norton Family, and then click Uninstall or Remove.

    If the User Account Control window appears, click Continue.

  4. In the Norton Family window, type your parent email address and password, and click OK.

  5. Click Next.

  6. When the uninstall finishes, exit all programs and restart the computer.

After the computer restarts, follow the on-screen instructions to reinstall Norton. If you have any issues related to Norton installation after the computer restarts, read Download and install Norton device security.

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DOCID: kb20080416133836EN
Operating System: Windows
Last modified: 11/02/2021