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Norton support on Windows 10 - FAQs

Microsoft has announced that it will no longer support devices running on Windows 10 operating systems starting October 14, 2025. For more information about the announcement, refer to the following article: Microsoft Support > Windows 10 support ends on October 14, 2025.

The following FAQ answers your queries on how this decision potentially impacts your Norton apps installed on the Windows 10 operating system. To find your Windows OS version, refer to the following article: Microsoft support >Find Information About Your Windows Device..

Will Norton continue to support Windows 10 after October 14, 2025?

Yes, Norton will continue to fully support Windows 10 through an extended support period (October 2028). However, since Microsoft will no longer provide software updates or fixes after October 14, 2025, your device may be vulnerable to operating system vulnerabilities. Norton recommends that you check if you can upgrade your computer to run Windows 11 or a later version that offers the best overall security features.

Our support includes:

  • Full antimalware protection with regular definition updates.

  • Real-time threat detection and blocking capabilities.

  • Automatic virus definition updates, software improvements, and new feature rollouts.

  • All premium features, including VPN, firewall, and identity monitoring.

  • Customer technical support for Norton apps on Windows 10.

  • Compatibility testing to ensure optimal performance.

  • Support for multiple devices, regardless of their OS versions.

Do I need to pay extra for the extended Windows 10 support offered by Norton?

No, your existing Norton app subscription covers full protection on Windows 10 through October 2028 at no extra charge.

What is the advice of Norton regarding the Windows 10 end-of-support announcement, and what should I do?

  • Microsoft will no longer provide software updates or fixes after October 14, 2025. Your device may be vulnerable to operating system vulnerabilities. Norton recommends that you check if you can upgrade your computer to run Windows 11 or a later version that offers the best overall security features.

  • If you have an older device, we recommend that you replace it with one that supports Windows 11 or a later version.

  • Cybercriminals may target Windows 10 users as it approaches the end of the support period. Make sure that you keep your Norton device security app active and up to date so that Norton continues helping protect you from viruses, malware, and online threats.

  • We also understand that you may have trouble upgrading your device to Windows 11 or later or replacing your older devices. That is why Norton provides extended support for Windows 10 through October 2028 and continues helping protect your digital life during this transition period.

Will Norton apps slow down after Microsoft stops supporting Windows 10?

No, Norton app performance will not change. Our software runs independently of Microsoft's support status, and we will continue optimizing our apps for Windows 10 through October 2028.

Do I need to buy Microsoft's Extended Security Updates (ESU) if I have a Norton app?

While Microsoft's ESU provides additional OS-level patches, Norton device security apps offer comprehensive protection that covers many areas ESU does not. The choice depends on your specific needs and budget.

What happens to my Norton subscription if I upgrade to Windows 11 later, after this announcement?

Your Norton subscription continues to remain active and valid on both Windows 10 and Windows 11.

Can I switch from Windows Defender to Norton 360 on my Windows 10 computer?

Yes, and we recommend it. After Windows 10 support ends, Windows Defender will not receive updates, but the Norton device security app will continue providing cutting-edge protection.

Disclaimer: We are not responsible for the reliability of any data, opinions, advice, or statements made on third-party sites. We provide these links merely as a convenience. The inclusion of such links does not imply that we endorse, recommend, or accept any responsibility for the content of such sites.

DocID: v20250829220006792
Last modified: 09/09/2025

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