Unblock safe apps by temporarily turning off your Norton protection

In some cases, your Norton product may block a suspected activity on your computer that matches a security threat behavior. These activities may include download of a file, auto-sync of mobile device with your desktop computer, or Internet access to an application. You may also receive repeated notifications to restart your computer.

If you know that the activity or application that trigger these notifications are safe, you can temporarily turn off Norton protection for a specified duration.

Turning off Norton protection leaves your computer vulnerable to attacks. If you want to turn it off for troubleshooting a problem, make sure that you turn it on again.

Select one of the following based on your operating system:

Windows

Turn off Norton protection

To temporarily turn off Norton Protection, you need to log on to your computer with an Administrator user account. For Standard user accounts, some of the settings may appear disabled (grayed out).

In the notification area on the taskbar, right-click the Norton product icon, and then click the following:
- Disable Auto-Protect
- Disable Firewall
In the Security Request window, in the Select the duration drop-down list, select the duration for which you want to turn off Norton protection.
Click OK.

Norton turns on the features automatically after the duration you specify in the Security Request window. To turn on Norton protection manually, in the notification area on the taskbar, right-click the Norton product icon, and then click Enable Auto-Protect/Enable Firewall.

Turn off Norton Task Notifications on Windows

Open your Norton device security product.

If you see the My Norton window, next to Device Security, click Open.
In the Norton product main window, click Settings.
In the Settings window, click Administrative Settings.
In the Norton Task Notification row, move the On/Off switch to Off.
Click Apply, and then click Close.

Mac

Open your Norton device security product.

If you see the My Norton window, next to Device Security, click Open.
In the Norton product main window, click Advanced or Settings.
On the left pane, click Protect My Mac.
In the Automatic Scans row, move the switch to off.
On the left pane, click Firewall.
In the Connection Blocking row, move the switch to off.
In the Vulnerability Protection row, move the switch to off.

You can use the Fix Now option in the main window to turn on protection.

Video: How to turn off Norton temporarily and to turn off Norton notifications on Windows

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