Message: "...You haven't finished Setup and your computer is not protected..." on Mac
When you install the latest version of Norton, you need to configure the Security & Privacy settings to allow Norton System Extensions. If you did not complete these steps, you see this error message and a prompt to complete the configuration to finish the setup.
To fix this problem, depending on your operating system, select one of the following:
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In the Norton alert window, click .
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In the Norton installation window that appears, click .
If you already have Norton installed and installing an update, in the Update Completed window, click and skip to step 7.
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If you see the System Extension Blocked alert, click .
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In the Security & Privacy window, click the lock icon at the bottom.
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When prompted, type your administrator account password, and then click .
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Click corresponding to the Norton message, navigate back to the Norton installation window, and then click .
If you do not see the Allow button, then close and reopen the Security & Privacy window to view the Allow button.
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In the Norton installation window, click , and then click to allow Norton to monitor all the network activities and block malicious website from accessing your Mac.
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In the Norton installation window, click to allow Norton to access your disk for better protection.
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In the Security & Privacy window, ensure that the Norton System Extension option is enabled. Navigate back to the Norton installation window and click .
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In the Norton main window, under the "You are at risk" prompt, click .
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In the Security & Privacy window, next to the message about Norton software being blocked, click . If the Allow option is grayed out, click the lock icon in the left-bottom corner of the window, and type your administrator password to authenticate.
If you do not see the Allow button, then close and reopen the Security & Privacy window to view the Allow button.
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Click to update the preferences.
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Switch to the Norton window, and follow the on-screen instructions to finish the setup.
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When you see a prompt to restart, click .
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DOCID: v123818075
Operating System: Mac OS X
Last modified: 03/18/2021