Norton from Symantec

Turn Off Norton Automatic Renewal service

This document provides the steps to turn off or opt out of the Norton Automatic Renewal service for your product to prevent future automatic billing and renewal. You may need to follow these steps if you have got a new Norton product and need to turn off the service on a previous product which you no longer use.

If you disable Automatic Renewal service on your current product, remember to manually renew your subscription when it expires or risk losing your Norton protection. If you have already been charged and want a refund, read Requesting a Norton Automatic Renewal refund.

Disable the Norton Automatic Renewal service

  1. Go to Norton Management to disable the Norton Automatic Renewal service.

  2. Click Sign In.

  3. Sign in to Norton with your email address and password.

  4. Under Automatic Renewal, next to the Norton product for which you want to disable Automatic Renewal, click Off.

    Norton Annual Renewal - On/Off
  5. When you receive the prompt, click Turn Off.

    Norton Annual Reneval - Turn Off
  6. Your Norton product prompts you to manually renew the subscription when it expires next time.

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DOCID: kb20090818144126EN_EndUserProfile_en_us
Operating System:  Windows 8, Windows 7, Windows Vista, Windows XP, Mac OS X 10.5.x, Mac OS X 10.6.x, Mac OS X 10.7.x, Mac OS X 10.8.x, Android 2.x, Android 3.x, Android 4.x
Last modified: 04/23/2014