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What is Norton Virus Removal Assurance?

Norton Virus Removal Assurance is an optional subscription product offered to customers when they renew and purchase Norton Products from the Norton Online Store. Norton Virus Removal Assurance entitles you to receive access to virus removals by our hands on NortonLive experts while your subscription is active.

How do I purchase Norton Virus Removal Assurance?

  • Norton Virus Removal Assurance is available for purchase from the Norton Online Store in select countries as a bundled product while purchasing most Norton core security products such as Norton 360, Norton Internet Security, or Norton AntiVirus. Norton Virus Removal Assurance is available with subscription renewal and product purchases. Norton Virus Removal Assurance is not available for purchase as a standalone product. To purchase, visit the Norton Online Store and choose a Norton security product. Virus Removal Assurance will be offered in your cart automatically.

How do I check if I have purchased Norton Virus Removal Assurance?

  • You can verify if you have purchased this product by checking your confirmation email from the Norton Online Store, or reviewing your Order History by logging into your Norton Management.

How do I use my Norton Virus Removal Assurance if I have a virus?

  • If you need to start a Norton Virus Removal Assurance service, you can contact the NortonLive experts.

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DOCID: v62458994_EndUserProfile_en_us
Operating System: Windows 8, Windows 7, Windows Vista, Windows XP
Last modified: 02/19/2014