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Error: "This Site can't provide a secure connection" appears after installing Norton 360 application on Mac

Applicable for: Mac

After installing your Norton 360 application, you may experience Norton application blocking some websites that you previously visited.

If you see a Threat secured alert while accessing websites, then read Norton 360 app blocks and displays "Threat secured" alert while accessing websites on Mac.

Follow the below instructions to help resolve this issue.

STEP 1

Force Quit the browser app and try revisiting the website

  1. Click the Apple menu icon at the top-left corner and click Force Quit.

  2. In the Force Quit Applications window, select the browser app (Safari, Firefox, or Chrome), and then click Force Quit.

  3. In the confirmation alert, click Force Quit.

  4. Relaunch the browser and try revisiting the website.

If your Norton application still blocks the website, go to Step 2.

STEP 2

Restart your Mac and try revisiting the website

  1. Save and close all the open applications.

  2. Restart your Mac.

  3. After the system restarts, relaunch the browser and try revisiting the website.

DocID: v20241206231932152
Last modified: 12/12/2024

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