End-of-Life announcement for older versions of Norton on Windows

To make sure that all of our customers are protected, we are announcing the End of Life for several of the older versions of our products on Windows. With the 21.x and previous versions being over 5 years old, we have determined that users need to upgrade to the newer generation product versions to receive the latest protection.

The following versions are impacted:

• 18.x (5.x for Norton 360)

• 19.x (6.x for Norton 360)

• 20.x

• 21.x

• 22.0 till 22.14.x

The following products are impacted:

• Norton Internet Security

• Norton AntiVirus

• Norton 360

• Norton 360 Multi-Device

• Norton 360 Premier

• Norton Security

• Norton Security with Backup

If you have a Windows computer running Norton version 22.14 or earlier, we recommend that you upgrade to the latest version.

Upgrade Norton

1. Open your Norton device security product.

2. On the left pane, click Security.

3. In the Security window, in the LiveUpdate section, click Open.

4. In the Norton LiveUpdate window, click Update Now/Check Now.

5. When Norton LiveUpdate finishes, click Done.

6. Run LiveUpdate until you see the message, "Your Norton product has the latest protection updates".

7. Exit all programs and restart the computer.