Promotional banner image

Upgrade for Free

Cybercrime is evolving. So is your protection. *Offer for existing members for the remainder of your subscription. Terms apply.

Applicable for: Mac,Windows

Norton rating does not appear next to the search engine results

Norton Safety ratings do not appear on third-party search engines like Google, Yahoo, or Bing search results. To get the safety ratings, you need to install the Norton Safe Search extension on Google Chrome. Norton Safe Search extension is not available on Mozilla Firefox and Microsoft Edge browsers.

To fix this problem, run LiveUpdate until no updates are available.

Run LiveUpdate

These steps are for the current version of Norton products for Windows.

  1. Open your Norton device security product.

  2. On the left pane, click Security.

  3. In the Security window, in the LiveUpdate section, click Open.

  4. In the Norton LiveUpdate window, click Update Now/Check Now.

  5. When Norton LiveUpdate finishes, click Done.

  6. Run LiveUpdate until you see the message, "Your Norton product has the latest protection updates".

  7. Exit all programs and restart the computer.

If you experience this problem on a Mac OS X 10.9.x or earlier, start Norton, and click LiveUpdate to install all the available updates.

DocID: kb20100205152215EN
Last modified: 03/24/2026

Was this article helpful?

Need more help?

Download
Manage my account
Buy & renew
Contact us
Community
Support scams
Norton rescue tools
Think you have virus?
Problem launching on Windows