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Remove or rename a device from your Norton Family account

If a device associated with your account is no longer used by any of your children, you can remove the device at any time by signing in to your account. When you remove a device, Norton Family disconnects the device, stops monitoring of the device, and clears the past activity history. Please note that this process removes only the device from your account, and you must uninstall Norton Family manually from the device.

Use Norton website to remove a device

  1. Sign in to Norton.

  2. Select the child whose device you want to remove from your account.

  3. Click View Profile.

  4. Under devices section, click Delete next to the device you want to remove.

  5. Click Remove to confirm.

    This process removes only the device from your account. Norton Family must be uninstalled manually from the device.

Use Norton website to rename a device

  1. Sign in to Norton.

  2. Select the child whose device you want to rename.

  3. Click View Profile.

  4. Under devices section, click Rename next to the device you want to update.

  5. Enter a name and the click Rename.

Use Norton Family parental control app for Android to remove a device

  1. Open Norton Family parental control app in Parent mode.

  2. Tap the child whose device you want to remove from your account.

  3. Tap in the top-right corner of the screen.

  4. Under DEVICES, tap the device that you want to remove.

  5. In the confirmation window, tap OK.

  6. Once you remove a device, Norton Family stops monitoring the activities on the device. Even if you remove, Norton Family application still remains installed on the device so that you can bind the device at any time later. If you want to uninstall Norton Family from the device, read Uninstall Norton Family from your device.

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DOCID: v127210795
Operating System: Windows, Android, iOS
Last modified: 07/04/2019