Applicable for: Mac
Due to an operating system issue, the Norton Network Monitoring Filter fails to work if you disable and re-enable the Network Filter option. The Network Filter option displays an orange status, even after enabling it on your Mac indicating that your device requires immediate attention.
To resolve this issue, remove and allow the Norton Network Filter again.
Click the Apple menu icon at the top-left corner and then click System Settings.
In the left sidebar, click Network, and then click Filters in the right section.
In the Filters window, under the Filters & Proxies section, select your Norton product and click the minus icon at the bottom.
Type your Mac administrator account password, and then click Modify Settings.
Close the System Settings window and reopen your Norton device Security product.
In the Allow Newtwork Monitoring window, click Continue, and then click Allow in the confirmation alert.
Was this article helpful?