Promotional banner image

ER DIN PC LANGSOM? DEN KAN IGEN KØRE SOM NY

En pc taber pusten over tid, medmindre den vedligeholdes. Norton™ Utilities Ultimate kan hjælpe dig med at forbedre ydeevnen af din Windows™-pc markant.

Gælder for: Android,iOS

Fix incorrect subscription status of Norton 360 app purchased from Google Play Store

To fix this problem, refresh and retrieve your license information in Norton 360 app.

STEP 1

Retrieve license information

  1. From the Home screen, launch the Norton 360 app.

  2. At the bottom of the main app screen, next to You have an existing purchase from Google, tap Apply to activate your Norton 360 app.
STEP 2

Check your Norton subscription status on Google Play Store

  1. From the Home screen, launch the Play Store app.

  2. In the top-right corner of the screen, tap on your profile icon, and then tap Payments & subscriptions.

  3. Tap Subscriptions.

  4. Check if your Norton subscription is listed and displays the correct status.

    If your subscription does not display the correct status, contact Norton Support.

DocID: v122965409
Sidst ændret: 04/24/2025

Var denne artikel nyttig?

Need more help?

Download
Administrer min konto
Køb og forny
Kontakt os
Supportsvindel
Nortons redningsværktøjer
Tror du, at du har virus?
Problemer med at starte i Windows