Girl with kid

Offer for existing members: Upgrade for Free*

Cybercrime has evolved. Our protection has too. *For the remainder of your subscription. Terms apply.

適用於 Mac

Message: "We are sorry but we cannot install your Norton product. You need to have at least 200 MB of free space..." on Mac

This error can occur if there is no enough free space on your Mac to install your Norton product.

To regain the disk space on your Mac, do the following:

STEP 1

Delete unwanted files

  1. Click the desktop or the Finder icon in the Dock to be in the Finder.

  2. On the menu bar, click Go > Downloads.

  3. Select and drag the old and unwanted downloads and installer files with.dmg or .pkg extensions to Trash.

    You can also delete the movies, TV shows, music, and pictures that take up large storage space.

STEP 2

Uninstall unwanted applications

  1. Exit all programs.

  2. Click the desktop or the Finder icon in the Dock to be in the Finder.

  3. On the menu bar, click Go > Applications.

  4. Drag the selected program you want to uninstall to the Trash icon.

  5. If you see a prompt for administrator password, type your admin password and click OK to confirm.

STEP 3

Empty the Trash

  1. In the Dock, click the Trash icon.

  2. From the Finder menu, select Empty Trash.

STEP 4

Clear user and system cache

  1. Click the desktop or the Finder icon in the Dock to be in the Finder.

  2. On the menu bar, click Go > Go to Folder.

  3. Type in the following:

     

    ~/Library/Caches
  4. Delete the files and folders that take up the most space.

  5. On the menu bar, click Go > Go to Folder.

     

    /Library/Caches
  6. Delete the files or folders that take up the most space.

STEP 5

Clear Safari Cache

  1. Start Safari.

  2. From the menu bar, click Safari > Preferences.

  3. On the Privacy tab, click Remove All Website Data.

  4. Click Remove Now to confirm.

文件識別碼 (ID): v119602475
上次修改時間: 04/24/2025

此文章對您是否有幫助?

Need more help?

下載
管理我的帳戶
購買及續購
連絡我們
支援詐騙
Norton 救援工具
是否覺得感染病毒?
Windows 發生啟動問題