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Applicable for: Windows
Revert the sound and audio device to its previous driver version
Follow the instructions in this article to revert the sound and audio driver to its previous version.
Revert drivers to previous version
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Open Norton Driver Updater.
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In the Norton Driver Updater window, click Solve now.
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In the What are you having troubles with? window, select a hardware tile, and then click Show results.
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In the results window that appears, filter the items as per the hardware component that is causing issues.
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If you are unsure, click Last updated to view the drivers that were recently updated.
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Select the driver that you want to revert and click Revert selected.
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To revert all listed drivers, select all items and click Revert all.
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In the confirmation window, click Continue.
Wait for Norton Driver Updater to revert the driver(s) to the previous version.
If the above steps did not work, proceed to Step 2.
Revert drivers to previous version individually
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Open Norton Driver Updater.
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In the Norton Driver Updater window, click See Overview.
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Identify the affected driver from the list.
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Click the arrow icon next to the driver name to view details.
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Click on driver versions listed and click Revert.
Note: The Revert option appears only if the driver was previously updated by Norton Driver Updater.
Wait for Norton Driver Updater to revert the driver(s) to the previous version.
Last modified: 11/25/2025
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