Applicable for: Windows
If your attempt to install a Norton product fails, you can download the Norton Bootable Recovery Tool. You can use Norton Bootable Recovery Tool to scan your computer and remove any security threats that prevent successful installation.
Download the Norton Bootable Recovery Tool ISO file on a computer that is not infected. If you create Norton Bootable Recovery Tool on an infected computer, there is a chance that the recovery DVD or USB drive might get infected.
On your computer, open a browser and go to the following URL:
Click Download.
Follow the on-screen instructions to download and save the Norton Bootable Recovery Tool ISO file on your computer.
Was this article helpful?