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Applicable for: Windows

Error: "Installation couldn't complete successfully... Error: 45006" when installing Norton Utilities Ultimate or Norton Driver Updater

This error appears when you install Norton Driver Updater or Norton Utilities Ultimate and there is a conflicting software already installed in your computer.

To help resolve this issue, do the following:

STEP 1

Uninstall conflicting security software programs

  1. Press the Windows + R keys to open the Run dialog box.

  2. In the Run dialog box, type in the following text, and then press Enter.

    appwiz.cpl
  3. In the list of currently installed programs, check if you have saa Netizen software installed.

  4. If yes, select saa Netizen and click Remove or Uninstall.

  5. If you are prompted with the User Account Control window, click Yes.

  6. Follow the on-screen instructions to complete the uninstallation.

  7. Check if you have any other security software installed and remove them as well.

  8. When the uninstall finishes, exit all programs and restart your computer.

STEP 2

Download and install your Norton product

DocID: v20230621151903915
Last modified: 04/24/2025

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