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适用于: Windows

Message: "Sorry, Something went wrong. Please try again." when signing in to Norton Password Manager

This problem occurs when you try to login to the Norton Password Manager extension. To resolve this problem, run Norton File Cleanup and then restart your computer.

Sometimes, a backend service outage or server maintenance can stop you from accessing the Norton Password Manager vault. We will work on fixing the issue at the earliest. To identify if there is a service outage, check the Norton Service Status page.
 
STEP 1

Run Norton File Cleanup

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the main window, double-click Performance.

  3. Click File Cleanup.

STEP 2

Restart your computer

  1. Exit all programs.

  2. Restart computer.

文档号 (ID)： v127393121
上一次更改: 04/24/2025

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在 Windows 上启动时出现问题