Download Norton Power Eraser.
Select the location as Desktop, and then click.
To run Norton Power Eraser, double-click thefile.
If the User Account Control window prompts, clickor .
Read the license agreement, and click.
In the Norton Power Eraser window, click the icon.
Norton Power Eraser performs a Rootkit scan and requires a system restart. When you see a prompt to restart the computer, click.
Wait for the scan to complete. If you see a prompt to restart the computer, click.
Start your Norton product.
In the main window, click, and then click .
When Norton LiveUpdate is finished, click.
Run LiveUpdate until you see the message, "Your Norton product has the latest protection updates."
Thank you for using Norton Support.
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