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Ισχύει για: Windows

Message: "Internal Error: We were unable to verify your subscription ..." in Norton VPN

To fix this problem, restart your computer.

STEP 1

Restart your computer.

  1. Exit all programs.

  2. Restart your computer.

If the problem persists, uninstall and reinstall Norton VPN.

STEP 2

Uninstall Norton VPN

  1. Press the Windows + R keys to open the Run dialog box.

  2. Type in the following text, and then press Enter.

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  3. In the list of currently installed programs, select Norton VPN, and click Remove or Uninstall.

  4. Follow the on-screen instructions to uninstall Norton Secure VPN.

STEP 3

Reinstall Norton VPN

  1. Sign in to your account.

  2. In the My Norton portal, under Secure VPN, click Download.

  3. Click Agree & Download, and then save the installer.

  4. Double-click the installer file that you downloaded.

  5. Follow the on-screen instructions to complete the installation.

DOCID: v137601603
Τελευταία τροποποίηση: 12/03/2024

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