Girl with pet

A ajuda contra o roubo de identidade começa aqui.

Inclui recursos de proteção de identidade para ajudar a monitorar e responder a ameaças de identidade.

Aplicável para: Windows

Message: "Internal Error: We were unable to verify your subscription ..." in Norton VPN

To fix this problem, restart your computer.

STEP 1

Restart your computer.

  1. Exit all programs.

  2. Restart your computer.

If the problem persists, uninstall and reinstall Norton VPN.

STEP 2

Uninstall Norton VPN

  1. Press the Windows + R keys to open the Run dialog box.

  2. Type in the following text, and then press Enter.

    appwiz.cpl
  3. In the list of currently installed programs, select Norton VPN, and click Remove or Uninstall.

  4. Follow the on-screen instructions to uninstall Norton Secure VPN.

STEP 3

Reinstall Norton VPN

  1. Sign in to your account.

  2. In the My Norton portal, under Secure VPN, click Download.

  3. Click Agree & Download, and then save the installer.

  4. Double-click the installer file that you downloaded.

  5. Follow the on-screen instructions to complete the installation.

ID do DOC: v137601603
Última alteração: 12/03/2024

Este artigo foi útil?

Need more help?

Download
Gerenciar minha conta
Comprar e renovar
Contato
Comunidade
Fraudes de suporte
Ferramentas de Resgate do Norton
Você acredita que tem um vírus?
Problemas ao iniciar o Windows