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Applicable for: iOS

Safari app is missing in iOS devices after uninstalling Norton Family

When Norton Family is installed on iOS device, it adds its profile under Device Management along with the app to have control over other apps installed on the device. Even if the user uninstalls the Norton Family app from the child's device, user cannot see Safari app in Apps list, and Safari app is still in 'Disabled state - grayed out' under restrictions.

To fix this problem, remove Norton Family profile after uninstalling Norton Family.

Remove Norton Family profile

  1. From the Home screen, go to Settings, and then go to General.

  2. Tap Profiles & Device Management, and then tap Management profile.

  3. Tap Remove Management.

DocID: v126052665
Last modified: 04/24/2025

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