FAQ: Developer account change for Norton Clean to Norton Labs

Norton Clean app is moved from the 'NortonMobile' developer account to the 'Norton Labs' developer account on Google Play on March 30, 2020. There is no immediate impact on users who have already downloaded Norton Clean under the Norton developer account. Norton Clean app will continue to be available for download but now under the Norton Labs developer account.

The following FAQ helps you with answers to your queries that are related to this account transition announcement.

Why Norton Clean app is moving to the Norton Labs developer account?

We strive to provide industry-leading and relevant security to help protect your devices and the information on them. From time to time, we assess our offerings and features to ensure value to our consumers and partners. As a result, we have decided to transfer Norton Clean app to the NortonLabs developer account. This allows us to test innovative new features with the goal of improving the overall Norton mobile offering.

As of March 30, 2020, Norton Clean is no longer available or supported in the Norton developer account on Google Play, but are now available and supported in the Norton Labs developer account.

Is there a replacement product for Norton Clean

Norton Clean is no longer available under the Norton developer account on Google Play. Norton Clean app have been moved to our NortonLabs developer account where they are available for download and are supported. Over the coming months, Norton Clean's feature functionality will continue to be offered. In the future, there is a possibility that we may depreciate the current functionality to focus testing on specific innovative features.

The users who downloaded Norton Clean under the Norton developer account will continue to receive updates via the Norton Labs developer account, but the feature set could change in the future.

How do I get protection against online threats to my Android device?

To get protection, we recommend that you install Norton 360 mobile app and start the 30-day trial (Terms apply). The Internet Security feature of Norton 360 app Android helps detect and safeguard you from navigating to a fraudulent or malicious website.

Additionally, the App Advisor feature of Norton Mobile Security Android for Google Play proactively scans apps before you download them and warns you in advance of any risky behaviors.

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