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Learn more about deleting your Norton VPN profile
适用于: Android;iOS
Sometimes, incorrect configuration of a VPN profile may cause issues with connecting to the VPN or connecting to the Internet with VPN enabled. To resolve this issue, you need to delete your VPN profile.
To delete your VPN profile, depending on your operating system, choose one of the following:
Android
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Open your phone Settings app.
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Tap Connections.
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Tap More Connection settings.
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Tap VPN.
You should see the list of VPN profiles installed on your device.
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Depending on your product, choose one of the following:
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If you have Norton 360: Tap the Gear icon next to Norton 360
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If you have Norton VPN: Tap the Gear icon next to Norton VPN.
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Tap Delete VPN profile.
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Restart your phone.
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Connect to the VPN to reconfigure the VPN profile.
If the issue persists, uninstall and reinstall Norton VPN.
iOS
Depending on your product, choose one of the following:
Norton VPN Standard/Norton VPN Plus/Norton VPN Ultimate
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Open your phone Settings app.
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Tap VPN.
You should see the list of VPN profiles installed on your device.
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Under the Personal VPN section, tap the icon next to Norton VPN: Secure VPN
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Tap Delete VPN.
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Restart your phone.
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Connect to the VPN to reconfigure the VPN profile.
Norton 360
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Open your phone Settings app.
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Tap VPN.
You should see the list of VPN profiles installed on your device.
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Under the Personal VPN section, tap the icon next to Norton 360: Secure VPN
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Tap Delete VPN.
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Under the Device VPN section, tap the icon next to Norton 360.
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Tap Delete VPN.
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Restart your phone.
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Open Norton 360 and tap Security.
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Tap Internet Security and then tap Enable Safe Web.
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Tap the left arrow on the top left to return to the Norton 360 main screen.
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Tap Privacy and then tap VPN.
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Turn ON the VPN to reconfigure the VPN profile.
If the issue persists, uninstall and reinstall Norton VPN.
上一次更改: 07/01/2025
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