Learn what to do if you received a notification for your phone number

If you received a SIM Card Change or Phone Number Port Notification that was not initiated by you, an identity thief may be taking over your phone number. Your phone number can then be used to take over accounts using one-time passwords, such as for your email, financial institutions, cryptocurrency, and social media accounts.

If you suspect that your phone number has been taken over by an identity thief, you'll lose phone service on your phone, or may suddenly have your phone switch to "Emergency Calls Only" status.

We recommend that you take immediate action to protect your accounts by doing the following:

1. Contact your phone carrier (use the links below).
2. Contact your financial institutions to report this.
3. File a police report; and
4. Place a fraud alert on your credit reports.

Contact your carrier by clicking on their site information below:

Alaska GCI	Altice Mobile	Appalachian Wireless	AT&T
Boost Mobile	Bravado Wireless	C Spire
Carolina West Wireless	Cellcom Wisconsin	Chariton	Charter
Chat Mobility	Copper Valley Telecom	Consumer Cellular	Credo Mobile
Cricket	Family Mobile	Illinois Valley Cellular	Inland Cellular
Metro by T-Mobile	Mint Mobile	Nemont	Nex-Tech Wireless
Northwest Missouri Cellular	Panhandle Wireless	Pioneer Wireless	Red Pocket
Simple Mobile	Silver Star Wireless	Sprint, now a part of T-Mobile	Strata
T-Mobile USA	Thumb Cellular	Ting	TracFone/Straight Talk
Triangle Mobile	Truphone	Ultra Mobile	Union Wireless
United Wireless	US Cellular	Verizon Wireless	Viaero
Virgin Mobile USA	Visible	West Central Wireless	Xfinity Mobile