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Error: "Error updating product" or "Error Applying patch"

Applicable for: Windows

You may receive this error when Norton cannot shut down all the drivers in use to apply the patch. To resolve this problem, restart the computer and run LiveUpdate again.

STEP 1

Restart the computer

  1. Exit all programs.

  2. Restart the computer.

STEP 2

Run LiveUpdate again

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the main window, double-click Security, and then click LiveUpdate.

  3. When Norton LiveUpdate is finished, click OK.

  4. Run LiveUpdate until you see the message, "Your Norton product has the latest protection updates."

  5. Exit all programs, and restart the computer.

DocID: v74555162
Last modified: 08/05/2024

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