Learn how to connect and use Norton in ChatGPT to check for scams

Today, many users are vulnerable to scams that include risky text messages or chats with malicious links, and AI-powered scams.

Norton brings real-time, AI-powered scam detection into your ChatGPT experience, backed by the Norton Genie AI assistant, helping you identify suspicious messages, links, and content while you chat.

By connecting Norton with ChatGPT, you can paste in a full message, image, or links and ask Norton for help in plain language and get clear, immediate guidance on whether something looks safe, risky, or like a scam.

Benefits of connecting and using Norton in ChatGPT

• Get instant scam checks

• Real-time scam analysis

• Receive clear safety advice

• Obtain trusted next steps

• Get immediate responses to your cyber safety questions

Norton does not only check whether a link is known to be malicious. It also looks at the full context of a message. It examines the language, intent, and tactics being used, along with URL and domain checks, to spot common scam patterns such as impersonation, pressure to act quickly, and requests for sensitive information.

Norton then provides clear, easy-to-understand guidance, explaining why something may be risky and what steps to take next, such as avoiding a reply, not clicking a link, or deleting the message altogether.

Integrating and using Norton in ChatGPT

1. Open and sign in to ChatGPT.

2. On the left panel, click Apps and search for Norton in the search box.

3. In the Norton page, click Connect.

4. Now you can use @Norton in your chats to get help checking a message, email, link, or image.

   Important: To get the best results when using Norton in ChatGPT, share the full message, including any links or attachments.

You have now successfully connected and can use Norton within ChatGPT to help identify potential scams and malicious content.