Access streaming services securely with Norton VPN

1. Open Google Chrome and enter chrome://settings/security.

2. Under Advanced, toggle Use secure DNS off.

1. Open Google Chrome on your Android device.

2. Tap the Menu icon on the top-right corner of the screen, and tap Settings

3. In the Settings screen, tap Privacy and Security.

4. In the Privacy and Security screen, under Security, tap Use Secure DNS.

5. In the Use Secure DNS screen, move the toggle to disable Use Secure DNS.

1. Launch Norton VPN.

2. Tap the Settings icon on the top-right corner of the screen.

3. In the VPN Preferences screen, tap VPN Protocol Settings.

4. In the VPN Protocol screen, you can choose one of the following protocols:

• Automatic (recommended)

• WireGuard

• Mimic

• OpenVPN (UDP)

• OpenVPN (TCP)

1. Launch Norton 360.

2. At the bottom of the main screen, tap Menu and then tap VPN.

3. Tap the Settings icon on the top-right corner of the screen.

4. In the VPN Preferences screen, tap VPN Protocol Settings.

5. In the VPN Protocol screen, you can choose one of the following protocols:

• Automatic (recommended)

• WireGuard

• Mimic

• OpenVPN

1. Launch Norton VPN.

2. Tap the Settings icon on the top-right corner of the screen.

3. In the VPN Preferences screen, tap VPN Protocol Settings.

4. In the VPN Protocol screen, you can choose one of the following protocols:

• IPSec

• WireGuard

• Mimic

1. Open and connect to the VPN.

   1. Open Norton VPN on your Windows PC.
   2. Choose your preferred VPN location.
   3. Click Connect and wait until the status shows Connected.

2. Find the Manual IP Refresh button.

   1. While connected, look next to the Disconnect button.
   2. Click the refresh icon (circular arrow).

3. Confirm Kill Switch (if prompted).

   1. If you see a prompt to turn on Kill Switch, click "Go To Settings" to enable it, then go back to main screen and click the "Manual IP refresh" icon again.
   2. If you do not want to try the Manual IP Refresh, click “Go Back”.
   3. If you wish to refresh the IP without enabling the Kill Switch, click “Continue to refresh IP”.

4. Get your new IP and retry the site.

   1. Wait for the short “Obtaining new IP…” message to finish.
   2. Once connected again, your IP address is refreshed (same location, new IP).
   3. Go back to your website/app and refresh or retry.

Note:

• The refresh icon only appears when the VPN is connected and not paused.
• This feature is ideal when streaming fails, sites don’t load, or CAPTCHAs keep appearing.

1. Open Norton VPN on your desktop.

2. On the Norton dashboard, do one of the following, depending on your VPN plan:

   • Norton VPN Standard: Click Connection > Change Location, and then select the geographic region you want from the drop-down list.

   • Norton VPN Plus/Ultimate: Select the geographic region you want from the drop-down list

1. Open Norton 360.

2. On the Norton dashboard, click Privacy on the left side of the window.

3. In the Privacy window, under Secure VPN, click Open.

4. In the Secure VPN window, under the Connection tab, click Change Location.

5. In the Change VPN location window, select the geographic region that you want from the drop-down list.

1. Open Norton VPN on your desktop.

2. On the Norton dashboard, do one of the following, depending on your VPN plan:

   • Norton VPN Standard: Click Connection > Change Location, and then select the geographic region you want from the drop-down list.

   • Norton VPN Plus/Ultimate: Select the geographic region you want from the drop-down list

1. Open Norton 360.

2. On the Norton dashboard, click Privacy on the left side of the window.

3. In the Privacy window, under Secure VPN, click Open.

4. In the Secure VPN window, under the Connection tab, click Change Location.

5. In the Change VPN location window, select the geographic region that you want from the drop-down list.

1. Launch Norton VPN.

2. On the Norton VPN screen, tap the drop-down list next to Fastest location.

3. On the Fastest location screen, select the geographic region you want from the list.

1. Launch Norton 360.

2. At the bottom of the main screen, tap Menu and then tap VPN.

3. Tap the drop-down list next to Fastest location and then select the geographic region you want from the list.

1. Launch Norton VPN.

2. On the Norton VPN screen, tap the drop-down list next to Fastest location.

3. On the Change your location screen, select the geographic region that you want from the drop-down list.

1. Launch Norton 360.

2. On the Norton VPN screen, tap the drop-down list next to Fastest location.

3. On the Change your location screen, select the geographic region that you want from the drop-down list.

1. Open Norton VPN on your desktop.

2. On the Norton dashboard, do one of the following, depending on your VPN plan:

   • Norton VPN Standard: Click Ad Tracker Blocking. In the screen that appears, move the slider to disable Tracker Blocker

   • Norton VPN Plus/Ultimate: Click Settings. In the Settings window, move the slider to disable Tracker Blocker.

1. Open Norton 360.

2. Click Privacy at the left pane.

3. Click Open under the Secure VPN

4. Click Ad Tracker Blocking tab at the top. In the screen that appears, move the slider to disable Tracker Blocker

1. Open Norton VPN on your Mac.

2. On the Norton dashboard, do one of the following, depending on your VPN plan:

   • Norton VPN Standard: Click Ad Tracker Blocking. In the screen that appears, move the slider to disable Tracker Blocker

   • Norton VPN Plus/Ultimate: Click Settings. In the Settings window, move the slider to disable Tracker Blocker.

1. Open Norton 360.

2. Click Privacy at the left pane.

3. Click Open under the Secure VPN

4. Click Ad Tracker Blocking tab at the top. In the screen that appears, move the slider to disable Tracker Blocker

1. Launch Norton VPN.

2. On the Norton VPN screen, tap the Settings (a gear) icon at the top right.

3. On the VPN Preferences screen, tap Ad Tracker Blocking. In the screen that appears, move the slider to disable Block ad Trackers.

1. Launch Norton 360.

2. At the bottom of the main screen, tap Menu and then tap VPN.

3. On the Norton VPN screen, tap the Settings (a gear) icon at the top right.

4. On the VPN Preferences screen, tap Ad Tracker Blocking. In the screen that appears, move the slider to disable Block ad Trackers.

1. Launch Norton VPN.

2. On the Norton VPN screen, tap the Settings (a gear) icon at the top right.

3. On the VPN Preferences screen, tap Ad Tracking Blocker. In the screen that appears, move the slider to disable Block Ad Tackers.

1. Launch Norton 360.

2. At the bottom of the main screen, tap Menu and then tap VPN.

3. On the Norton VPN screen, tap the Settings (a gear) icon at the top right.

4. On the VPN Preferences screen, tap Ad Tracking Blocker. In the screen that appears, move the slider to disable Block Ad Trackers.