Promotional banner image

Upgrade for Free

Cybercrime is evolving. So is your protection. *Offer for existing members for the remainder of your subscription. Terms apply.

Applicable for: Windows

Error: "Restart Required. Norton AntiTrack setup has detected that a previous install or uninstall has been completed but requires a restart..."

While installing or uninstalling Norton AntiTrack, you may receive a prompt to restart your computer. This error appears due to a file in the Windows Temp folder, which needs to be deleted. In most cases, Windows deletes the file when the computer is restarted.
 
STEP 1

Restart your computer

  1. Exit all programs.

  2. Restart your computer.

    If the problem persists, delete the Windows temporary files and reinstall your Norton product.

STEP 2

Delete temporary files

  1. Press the Windows + R keys to open the Run dialog box.

  2. Type in the following text, and then press Enter.

    %temp%

    The current user's Temp folder opens in Windows Explorer.

  3. On the Edit menu, click Select All.

  4. Press Delete.

  5. If you are asked to confirm the deletion, click Yes.

    After you delete the Windows temporary files, reinstall your Norton product. Read Download and install Norton AntiTrack.

DocID: v2022020810455277
Last modified: 04/24/2025

Was this article helpful?

Download
Manage my account
Buy & renew
Contact us
Community
Support scams
Norton rescue tools
Think you have virus?
Problem launching on Windows