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Message: "Unable to load remote content privately" appears at the top of an email on your iOS device

Applicable for: iOS

This message appears in iOS 15.0 or later versions if Apple's Mail Privacy Protection feature is enabled on your device. In some cases, this message may also appear if you are using a VPN for your device.

To fix this problem, tap Load Content to display the remote content without using the Mail Privacy Protection feature. If you have connected to a VPN then the remote content will be loaded through the VPN rather than through Mail Privacy Protection.

For detailed information, refer to the Apple Support article.

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DocID: v138867758
Last modified: 04/24/2025

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