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Applicable for: Windows

Message: "Your session has expired. Please log in to your Norton account"

This problem occurs when you try to login to the Norton Password Manager extension. To resolve this problem, run Norton File Cleanup and then restart your computer.

STEP 1

Run Norton File Cleanup

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton product main window, double-click Performance.

  3. Click File Cleanup.

STEP 2

Restart your computer

  1. Exit all programs.

  2. Restart computer.

DocID: v123877802
Last modified: 04/24/2025

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