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Error: (8921,252) "Unable to connect to the Norton LiveUpdate server..."
To check if the issue you are experiencing is related to a known system problem or outage, visit Norton Services Status page.
Restart your computer
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Exit all programs.
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Restart your computer.
Run LiveUpdate
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Open your Norton device security product.
If you see the My Norton window, next to Device Security, click Open.
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In the Norton product main window, double-click Security, and then click LiveUpdate.
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When Norton LiveUpdate is finished, click OK.
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Run LiveUpdate until you see the message, "Your Norton product has the latest protection updates."
If the problem persists, go to Step 3.
Configure LiveUpdate to automatically detect settings
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Open your Norton device security product.
If you see the My Norton window, next to Device Security, click Open.
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Click Settings.
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In the Settings window, click Administrative Settings.
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Under Administrative Settings, next to Network Proxy Settings, click Configure.
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In the Network Proxy Settings window, under Automatic Configuration, check Automatically detect settings.
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Click Apply and then click OK.
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Click Close.
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Run LiveUpdate again.
Last modified: 08/05/2024
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