Breached Norton account password detection - FAQs

What are compromised passwords?

One of the most common security threats is the use of compromised passwords. When usernames and passwords are exposed in data breaches, they can quickly become tools for cybercriminals attempting to gain unauthorized access to accounts.

What is Breached Password Detection?

Breached Password Detection is a feature that notifies you if we find that the credentials you use for your Norton account, like your email and password, were exposed in a data breach on another site. This warning helps you prevent account takeover and strengthens the overall security of your Norton account.

How do I ensure my account is safe?

1. Update your account password to one that is strong and not used on any other websites.

2. Ensure you enable two-factor authentication.

Do you store my password to check if it has been breached?

No, we do not store your password in plain text. It remains encrypted and is only checked at the time you sign in to your Norton account.

Why does the new password I’m trying to set show as breached?

The password you are trying to set has appeared in known data breaches on other websites. Even if you have not used it before, it is considered unsafe because attackers may already know it. We recommend choosing a different, strong, and unique password to help keep your account secure.