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Cybercrime is evolving. So is your protection. *Offer for existing members for the remainder of your subscription. Terms apply.

Applicable for: Android,Mac,Windows,iOS

Features of Telus Online Security Plans - Canada

Plan Comparison

Telus Plan TELUS Online Security Basic TELUS Online Security Standard TELUS Online Security Complete TELUS Online Security Ultimate
Entitlements Includes Windows, Mac, and Mobile devices Up to 2 devices Up to 3 devices Up to 10 devices Up to 20 devices
Security Online Threat Protection
Device Security
Smart Firewall
Password Manager
Online Privacy Secure VPN Up to 2 devices Up to 3 devices Up to 10 devices Up to 20 devices
Safe Cam3
Identity Dark Web Monitoring **
Bank and Credit Card Activity Alerts
Investment Account Activity Alerts
Credit Monitoring1 Alerts 1-Bureau 1-Bureau 2-Bureau
One-Bureau Credit Report and Score1 Monthly On-demand Daily On-demand Daily On-demand
One-Bureau Credit Score Trend1
Credit Freeze (Quebec Only)
Social Media Monitoring2
Buy Now Pay Later Alerts
Stolen Wallet Assist
Identity Vault
Restore Full Service Identity Restoration

Identity Theft Reimbursement Coverage+++

  • Coverage for Lawyers and Experts
  • Personal Expense Reimbursement
Up to $25K Up to $100K Up to $1M
Stolen Funds Reimbursement Up to $25K Up to $25K

Key Features

  • Online Threat Protection: Helps protect your private and financial information online.
  • Device Security: Provides real-time protection against ransomware, viruses, spyware, malware, and other online threats.
  • Smart Firewall: Helps protect your device and data from malicious attacks by monitoring and blocking suspicious network traffic.
  • Password Manager: Allows you to securely create, store, and manage your passwords, credit card information, and other credentials online.
  • Secure VPN: Lets you access your apps and websites when connecting to Wi-Fi at home or when travelling with the reassurance of bank-grade encryption.
  • PC SafeCam: Offers protection against unauthorized attempts to obtain access to your webcam and compromise your privacy.
  • Dark Web Monitoring: Scans the dark web for your personal information, and notifies you if anything is found.
  • Social Media Monitoring2: Monitors your social media accounts for account takeovers, risky activity, and inappropriate content.
  • Identity Theft Reimbursement Coverage: Includes reimbursement for personal expenses, coverage for lawyers and experts, if needed, and stolen fund coverage+++.
  • Full-Service Identity Restoration: If you fall victim to identity theft, we help restore your identity with the assistance of a dedicated Identity Restoration Specialist.
  • Investment Account Activity Alerts: Alerts you to potentially fraudulent cash withdrawals and balance transfers from your investment accounts.
  • Bank & Credit Card Activity Alerts: Alerts you when unusual activity is detected in your bank and credit card accounts. 
  • One-Bureau Credit Score Trend1: An on-demand tracker that helps you identify important changes and see how your credit is trending over time.
  • One-Bureau Daily On-Demand Credit Score & Report1: Gives you daily online access to pull your credit score and report.
  • Two-Bureau Credit Monitoring1: Two leading credit bureaus monitor key changes to your credit file and alert you of any changes to help detect fraud.
  • Stolen Wallet Assist: If your wallet is lost or stolen, we will provide you with guidance on how to cancel or replace credit cards, driver’s licenses, and more.
  • Identity Vault: Automatically scans your photo library for sensitive documents such as photos of your credit cards, driver’s license, and passports, and moves them to secure cloud storage.
  • Buy Now Pay Later Alerts: Monitors for Buy Now Pay Later transactions initiated using your linked financial accounts or credit cards.

Disclaimers

No one can prevent all cybercrime or identity theft. We do not monitor all transactions at all businesses.

1Credit features require successful setup, identity verification, and sufficient credit history by the appropriate credit bureau.

2Social Media Monitoring is not available on all social media platforms, and the features differ between platforms.

3Norton SafeCam features are only available on Windows.

**Dark Web Monitoring in the Norton 360 Basic plan defaults to monitor your email address only.

+++Identity Theft Reimbursement Coverage is underwritten and administered by Zurich Insurance Company Ltd. Different plans have different limits, ranging from up to $25,000 for Standard, up to $100,000 for Complete, and up to $1 Million for Ultimate. Up to $25,000 Stolen Funds Reimbursement available on Complete and Ultimate plans. Refer to the actual policies for terms, conditions, and exclusions of coverage. Review the Summary of Benefits under the Insurance Coverage (Canada).

DocID: v20250611220006463
Last modified: 06/17/2025

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