Update the member name on your account

1. Sign into your account
2. Go to My Account, and then Account Settings
3. To edit, click on the pencil symbol next to your name 
4. Click on Update to save the changes made

If you want to update your name due to a simple misspelling, you can call Member Services & Support.

If you want to change your name due to a legal name change, you need to send us a note indicating your original name and the change you like to make along with one of these documents to verify the change. We must have a copy of the official document.

• Valid government-issued ID with new name such as: a driver's license, passport or state- issued ID card
• Social security card with new name
• Court documents petition for name change (with court seal/stamp)
• Letter from the Social Security Administration indicating name change
• Marriage certificate

We don't accept documents by email, but you can send the information to our Document Department via our secure fax line at 888-244-9823 or by mail at:

Gen Digital Inc

Attn: Document Department

60 E. Rio Salado Pkwy - STE 1000

Tempe, AZ 85281

We will make the change within a couple of business days and let you know when we are finished.