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If you experience problems activating your Norton application, follow the steps below to resolve the issue by removing the device from your Norton account and reactivating it.

1. Sign in to your Norton account.
2. In the top-right corner, hover over My Account and click My Subscriptions.
3. On the My Subscriptions page, locate your active subscription.
4. Hover over Manage Devices under the subscription.
5. In the pop-up window, click the Delete icon next to the device name you no longer use or the same device name if you are reactivating your subscription.

Once you have removed the device from your account, try to activate your Norton application again.

If the problem persists, contact Norton Support.