Message: "Internal Error: We were unable to verify your subscription ..." in Norton VPN

Exit all programs.

Restart your computer.

Press the Windows + R keys to open the Run dialog box.

Type in the following text, and then press Enter.

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In the list of currently installed programs, select Norton VPN, and click Remove or Uninstall.

Follow the on-screen instructions to uninstall Norton Secure VPN.

Sign in to your account.

In the My Norton portal, under Secure VPN, click Download.

Click Agree & Download, and then save the installer.

Double-click the installer file that you downloaded.

Follow the on-screen instructions to complete the installation.