Applicable pour : Android;Mac;Windows;iOS
Types of Social Media Monitoring notifications a user can receive:
Facebook™ | Instagram™ | LinkedIn® | Snapchat | TikTok | Twitter™ | YouTube Channel® | |
Account Takeover Protection | P | P | P | P | P | P | P |
Scam / Phishing | P | P | P | ||||
Malware | P | P | P | ||||
Monitor Inappropriate Content | P | P | P |
If you receive a Social Media Notification for an action that you did not initiate, such as an account takeover notification, an identity thief may be taking control of your social media account. To avoid any fraudulent or unwanted activity we recommend that you take immediate action to protect your social media accounts by doing the following:
Login to your account through website or EE Cyber Security app.
It's possible that your social media account could get disconnected from monitoring due to updated login credentials or an internal technical issue preventing the account from connecting. Follow the instructions below to relink the account.
If you received an email that your Instagram account has been disconnected and when you attempt to re-link your Instagram account under Social Media Monitoring, you may see the following error message.
This error means you may have disabled 'off-Facebook Activity'. While this feature allows you to control what website data is tracked by Facebook, it can also prevent other platforms you're integrated with from accessing the data needed to connect to your accounts.
If you have linked your Facebook account under Social Media Monitoring, you will see a message of what we monitor is changing.
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