Set Norton AntiSpam to send feedback for misclassified emails

Norton AntiSpam may occasionally misclassify an email as spam or as legitimate. The Feedback option lets you send misclassified emails to Norton for analysis.

The Feedback option is available only when Microsoft Outlook is installed on your computer.

Set the Feedback option

1. Open your Norton device security product.

   If you see the My Norton window, next to Device Security, click Open.

2. In the Norton product main window, click Settings.

3. In the Settings window, click AntiSpam.

4. On the Client Integration tab, in the Feedback row, select any one from the following three options:

   • On: Automatically sends the misclassified email message to Norton when you classify an email message as spam or legitimate.

   • Ask Me: Prompts you before Norton AntiSpam sends the misclassified email message to Norton when you classify an email message as spam or legitimate.

   • Off: Does not send the misclassified email message to Norton.

5. Click Apply, and then click Close.

Need more help?

• Integrate Norton AntiSpam with your email app

• Set Norton to block spam and other email threats