Applicable for: Android,Mac,Windows,iOS
Dark Web Monitoring is a service that scans hard-to-find dark websites and forums for personal information. It is important because identity thieves can buy or sell your personal information to commit illicit activities.
When we detect your information on the dark web, we notify you to take the necessary actions. To review the alert or notification you received, go to your account dashboard or mobile app. To verify if the alert that you received is from Norton, refer to the following article: Verify that an email you receive from Norton is legitimate.
You may receive alerts or notifications that are either Attributed, which means the site of the breach is known, or Unattributed, meaning that the exposed data belongs to a site that no longer exists, is unknown or is not mapped to any site.
Refer to the sections below to see the information that is monitored for your Norton service, and the ways to secure your data if your data is breached.
| United States and Canada | Australia, New Zealand, United Kingdom, Germany | Japan | Other regions | |
| Email addresses (up to 5) | ✓ | ✓ | ✓ | ✓ |
| Phone numbers (up to 5) | ✓ | ✓ | ✓ | ✓ |
| Credit card numbers (up to 10) | ✓ | ✓ | ✓ | ✓ |
| Gamer tags (up to 10) | ✓ | ✓ | ✓ | ✓ |
| Insurance ID numbers (up to 10)
|
✓ | ✓ | ✓ | ✓ |
| Passport | ✓ | ✓ | ✓ | ✓ |
| (New) Medical Record Number (MRN) | ✓ | ✓ | ✓ | ✓ |
| Addresses (up to 5) | ✓ | ✓ | ✓ | |
| Bank or investment account numbers (up to 10) | ✓ | ✓ | ✓ | |
| Driver's license number | ✓ | ✓ | ✓ | |
| Mother's maiden name | ✓ | ✓ | ||
| Social Security number (US) / Social Insurance Number (CA) | ✓ | |||
| Date of birth (DOB) | ✓ | |||
| Name | ✓ | |||
| Loyalty Rewards Program (CA) | ✓ | |||
| (New) Medical Beneficiary Identifier (MBI) (US) | ✓ | |||
| (New) National Provider Identifier (NPI) (US) | ✓ | |||
| (New) National Health Services Number (NHS) (UK) | ✓ |
If you received a Dark Web Notification on any of the below information, here are some next steps to help protect yourself:
General tips:
If you have a Norton Small Business product, your Social Security number and Date of Birth will not be monitored (US only).
| United States | Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Mexico, Panama, Peru, Uruguay, Venezuela | Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Netherlands, Norway, Poland, Spain, Sweden, Switzerland, United Kingdom | Australia, India, Japan, Hong Kong, Malaysia, New Zealand, Singapore, Taiwan | |
| Company name | ✓ | ✓ | ✓ | ✓ |
| Creditsafe number | ✓ | ✓ | ✓ | ✓ |
| DUNS (Data Universal Numbering System) number | ✓ | ✓ | ✓ | ✓ |
| Employer ID number | ✓ | |||
| Company SOS number | ✓ | |||
| Taxpayer ID number | ✓ | ✓ | ✓ | ✓ |
| Domain name | ✓ | ✓ | ✓ | ✓ |
| VAT (Value Added Tax) number | ✓ | ✓ | ✓ (Except Hong Kong) |
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