Automatic Protection settings

Automatic Protection settings help you configure Boot Time Protection and Real Time Protection features of Norton. You can configure these settings to change the way Norton detects and removes threats. Removable Media Scan checks for viruses when you insert any removable media.

The Removable Media Scan takes a few seconds to complete. Quickly inserting and ejecting a removable media may create a warning that the device is in use. If this is the first time you access a removable media using this computer, wait a few seconds before ejecting it.

Boot Time Protection increases security when you start your computer. Boot Time Protection ensures that Auto-Protect runs during boot time. This allows Norton to scan files before they are used by another program or the operating system.

You can use the Real Time Protection options to determine what gets scanned. It also actively detects unknown security risks on your computer. You can determine what happens when a security risk or risk-like activity is encountered. Auto-Protect is a very important component of Real Time Protection, so always keep Auto-Protect on.

How do I customize Automatic Protection settings?

Auto-Protect loads into memory and provides constant protection while you work. It checks for viruses and other security risks every time that you run programs on your computer.

Auto-Protect checks for viruses when you insert any removable media, access the Internet, or use the document files that you receive or create.

Customize Automatic Protection settings

  1. In the Norton main window, click Settings.

  2. In the Settings window, under Detailed Settings, click Antivirus.

  3. In the window that appears, set the option to your preferred settings.

  4. Click Apply.

Default settings are recommended for normal users. If you want to turn off a feature temporarily, turn it on as soon as possible. If you want low-risk items removed automatically, configure SONAR Advanced mode.

How do I customize SONAR Advanced mode?

Symantec Online Network for Advanced Response (SONAR) provides real-time protection against threats and proactively detects unknown security risks on your computer. SONAR identifies emerging threats based on the behavior of applications. You can configure how SONAR removes a threat using SONAR Advanced Mode settings.

Set SONAR to remove threats automatically

  1. In the Norton main window, click Settings.

  2. In the Settings window, click Antivirus.

  3. Under Remove Risks Automatically, set the slider to Always.

  4. Under Remove Risks if I Am Away, set the slider to Always.

  5. Click Apply.

How do I exclude a file from Auto-Protect and scans?

If you think Norton identifies a valid application as a security risk, you can exclude the file from Norton scans.

Exclude files from Norton scans

  1. In the Norton main window, click Settings.

  2. In the Settings window, under Detailed Settings, click Antivirus.

  3. In the Antivirus settings window, click the Scans and Risks tab.

  4. Under Exclusions / Low Risks, do one of the following:

    • In the Items to Exclude from Scans row, click Configure.

    • In the Items to Exclude from Auto-Protect, SONAR and Download Intelligence Detection row, click Configure.

  5. In the window that appears, click Add Folders or Add Files.

  6. In the Add Item dialog box, click the browse icon. In the dialog box that appears, select the item that you want to exclude from scans.

  7. Click OK.

How do I add my POP3 and SMTP email programs to Protected Ports?

Norton protects the email accounts that use non-SSL POP3 and SMTP ports. To ensure email protection, Symantec recommends that you check the POP3 and SMTP port numbers for your email program. If your email program does not use the default port numbers, you must manually add the port numbers to the Protected Ports window. Protected Ports feature helps protect your email program from viruses and other security threats.

Your Internet service provider (ISP) provides you the port numbers for your email program.

Add POP3 and SMTP ports to Protected Ports

  1. In the Norton main window, click Settings.

  2. In the Settings window, under Detailed Settings, click Antivirus.

  3. In the Antivirus settings window, click Scans and Risks tab.

  4. Under Protected Ports, click Configure.

  5. In the Protected Ports window, click Add.

  6. In the Add Port to protect window, in the Port Type drop-down list, do one of the following:

    • To add the incoming email port, click POP3.

    • To add the outgoing email port, click SMTP.

  7. In the Port box, type the port number.

    The port number must be between 1 and 65535.

  8. Click OK.

  9. In the Protected Ports window, click Apply, and then click OK.

  10. In the Settings window, click Close.

Thank you!

Thank you for using Norton Support.

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DOCID: v7631626_ns_retail_en_us
Operating System: Windows
Last modified: 05/11/2017