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Applicable for: Android,Mac,Windows,iOS,Windows 10 in S Mode
FAQ: Financial Monitoring
What is Financial Monitoring?
Financial Monitoring is the feature that allows you to receive alerts notifying you of cash withdrawals, balance transfers, recurring transactions, BNPL (Buy Now Pay Later) and large purchases on financial institution accounts that you connect to your Norton account.
You can also set up and use the Financial Monitoring feature using your Norton 360 app on Windows that scans for any potential issues for your financial accounts, which include:
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Hidden fees like overdraft or bank charges
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Suspicious activity, such as fraud or high spending
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Unexpected bill changes like duplicate charges or price increases
The Financial Monitoring feature available as part of your Norton 360 plan does not provide you with any alerts or notifications for any potential issues detected with your financial accounts.
How do I add a Financial Institution for Transaction Monitoring?
Norton Account
To add your bank to your account:
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Sign in to your account.
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Click the Financial Monitoring tab then click Add Account.
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Search for your financial institution if it is not listed under the most popular ones.
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Enter your login credentials to allow access to your financial accounts and follow the on-screen instructions.
Windows
Financial Monitoring is currently available only for select users in the United States.
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Open your Norton device security app.
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On the main dashboard, under the Financial Monitoring tile, click Set Up.
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Click Set up Financial Monitoring > Link your account, then follow the on-screen instructions to complete linking your account.
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After completing the linking process, click Continue to scan to initiate the Financial scan.
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Wait for the scan to complete, if there are items that require attention, click Review all to review the risks and take appropriate action, then click Done.
What financial institutions are supported?
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Chase
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Bank of America
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Wells Fargo
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American Express
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Capital One
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Citibank
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Discover
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PNC
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USAA
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U.S. Bank
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Navy Federal Credit Union
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Truist
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TD Bank
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SoFi
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Regions
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Fifth Third Bank
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Huntington
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Ally Bank
What type of financial accounts do you support?
The types of financial accounts we support are:
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Checking and Savings accounts
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Mortgage
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Credit cards
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Investments
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Loans
How do I dispute a transaction?
If the transaction was not completed by you, contact your financial institution. You will need to check immediately as some financial institutions have a limit on the number of days you have to dispute transactions. If the bank holds you responsible, call us and we will investigate.
How frequently do I receive transaction alerts (Norton Account only)?
The Financial Monitoring feature available as part of your Norton 360 plan does not provide you with any alerts or notifications for any potential issues detected with your financial accounts.
- Frequently changing finance accounts (bank, card, investments) are refreshed daily.
- Low-frequency finance accounts (loan, mortgage, insurance, bills) and non-finance accounts are refreshed weekly.
What are the types of transaction alerts (Norton Account only)?
The Financial Monitoring feature available as part of your Norton 360 plan does not provide you with any alerts or notifications for any potential issues detected with your financial accounts.
We alert you on various transactions - Recurring Debits, Withdrawals, BNPL (Buy Now Pay Later), and Fund Transfers.
You will receive alerts that are only debited from your bank accounts. Credits received or payments made to your credit cards will not show up as an alert.
Need more help?
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Set up Financial Monitoring feature using your Norton 360 app to check for suspicious transactions
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Manage your Financial Monitoring account using Norton 360 app
§For Norton offerings provided to you by a Service Provider or through channels outside the United States, the LifeLock identity theft protection services and coverage, plan feature names and functionality might differ from the services offered directly by Norton. Please contact your Service Provider for details on their Norton plan offerings.
Last modified: 07/10/2026
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