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Applicable for: Android,iOS
Renewal options for Norton subscription purchased from Google Play or App Store
Introduction and prerequisites
This article explains how to renew your Norton subscription if you purchased it through an in-app purchase on a mobile device.
To renew your subscription, you must access either Google Play or Apple App Store from the specific mobile device on which you originally purchased the subscription.
Step-by-step instructions
If you started your subscription using an in-app purchase from a mobile device, you can renew it only from Google Play or App store. To renew the subscription, access Google Play or Apple App store from the device on which you purchased the subscription.
Further recommendations
Fix incorrect subscription status of Norton 360 app purchased from Google Play Store
Cancel the Norton plan in-app purchase from Apple App Store, Google Play Store, or Microsoft Store
Last modified: 10/29/2026
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