Message: "Limited Scan Available. Norton requires an Internet connection..." appears when I try to run a scan in my Norton product

This problem might also happen if there is a backend server issue. If you have Internet connectivity and still get the error when running a scan, it can be due to backend server issues. Please wait for 24 hours and try again.

Meanwhile, to run a scan with the available set of definitions, click Yes.

Thank you!

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DOCID: v104013504_EndUserProfile_en_us
Operating System: Windows
Last modified: 01/18/2017