Error: "You have reached your computer limit..." when registering a computer to Norton Family

With a single Norton Family account, you can monitor up to ten devices. If you do not monitor ten devices and yet see this error, remove the devices from your Norton Family profile that no longer have Norton Family installed.

Remove a computer from a child profile

  1. Sign in to the Norton Family website using your email address and password.

  2. On the Devices tab, from the drop-down menu, select the child profile that you want to configure.

  3. Click the trashcan icon in the device tile that you want to remove.

  4. In the Remove Device page that opens, click Yes.

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DOCID: kb20090521171127EN_EndUserProfile_en_us
Operating System: Windows, Android
Last modified: 08/07/2017