If your Norton product was provided by your service provider, read I have a Norton product that was purchased from my service provider.
Sign in to Norton.
If you need help to recover your password for your account, see the solution, Recovering your Norton account password
If you see the message "Please confirm your purchase" when you sign in to your Norton account, click here.
If you have other products available to install on your device, go to the Services page, under Services select the product you want to download.
In the Install on this device window, click .
Depending on your browser, do one of the following:
For Microsoft Internet Explorer: In the File Download window, click . Once the download is over, navigate to the folder where the file is saved and double-click the downloader file to install your Norton product.
For Mozilla Firefox: In the download file window, click. Once the download is over, the down-arrow on the top right of your browser changes to blue. Click the down arrow and select the downloader file to install your Norton product.
For Google Chrome: In the Save As window, click . Once the download is over, click the downloader file that appears at the bottom-left of your browser to install your Norton product.
If the User Account Control window appears, click .
Once the downloader is executed, your product is downloaded, installed, and activated automatically. Your device displays its current protection status and additional software can be installed from within your Norton account.
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