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Applicable for: Android;Windows;iOS

Protect your devices and identity by checking your Norton Protection Report

The Protection Report summarizes activities that your Norton product has performed to protect your devices and identity. Every time your Norton product scans your files or apps, recognizes identity threats, identifies compromised networks or detects other online threats, information about the activity is logged in the Protection Report.
 

NOTE:

  • The details shown in your report differ based on your plan, where you view the report and the device(s) on which you have installed your protection.
  • The report does not support the following products: Norton AntiTrack, Norton Utilities Ultimate, Norton VPN, Norton Driver Updater, Privacy Monitoring Assistant, standalone LifeLock/standalone Dark Web Monitoring subscriptions, and Ultimate Help Desk.
  • Mac devices are currently not supported.


Ensure that your devices are connected to the Internet so they can collect data for your Protection Report. To view the report, do one of the following, depending on your situation:

  • On Windows PC, open Norton device security and click the Report Card option in the main window.
  • On mobile, launch Norton 360 app and at the bottom of the main screen, tap and pull up the Your Protection Report option.
  • On a browser, sign in to your account and click Protection Report at the top of the page.

In the Protection report, you can click on the different tabs to access the different sections and view the details.

protection report tabs

 

Risks with your Identity*

For viewing the identity-related data, you need to be entitled and enrolled in LifeLock.

Lets you review the recent potential threats to your identity. You can see the consolidated view of all the alerts you have received for your enrolled identities.

Alerts

The report also shows you the financial accounts that are monitored for suspicious activity. You can also add a financial account for financial monitoring. It helps you to keep an eye on your credit score and monitor your credit health. You can even lock your identity to protect you against fraudulent account openings.

Financial Monitoring 

You can see the personal information that is being monitored on the surface, deep, and dark web. Depending on your plan, you can also add more information, like phone number, credit card, etc, for Norton Dark Web Monitoring.

Dark Web Monitoring

You can review the other identity protection features like Credit score and Identity Lock.

Sample alt text

Protection of your Windows devices*

The Device Security section provides a summary of activities that your Norton device security product has performed to protect your Windows computers.

Norton performs various activities to protect you from viruses, infected downloads, intrusion attempts, and other online threats. It also runs various background tasks to clear unwanted files and tune up your computer for optimum performance.

Under Security, you can view the count of:

  • Files scanned
  • Quick Scans performed
  • Downloads analyzed
  • Scheduled scans
  • Quarantined items
Security

The number of licenses is the number of devices you can install the device security product on. This depends on your subscription plan.
If you have recently uninstalled the product, it will take some time to reflect in the report. To remove the devices that no longer have Norton device security installed, read Remove a device from your Norton account.

Under Firewall, you can view the count of:

  • Networks protected
  • Activities monitored
  • Intrusions blocked
Firewall

Under Performance, you can view the count of:

  • Performance alerts
  • Unwanted files that were cleaned up
  • Temporary files that were removed
  • Hard disk space cleared
Performance

For the latest details, open the Report Card in your Norton device security product. Every time your Norton product scans files, runs a LiveUpdate, analyzes downloads, blocks intrusions, or fixes infected files, information about the activity is logged in the Report Card. To view the Report Card, see View the Report Card.

You can also check if your product is up-to-date. If your product is not up-to-date, run LiveUpdate from the Norton product main window until you see the message "Your Norton product has the latest protection updates".

If you are viewing the Protection Report from your Norton device security product, you can perform tasks such as running a Quick Scan, running Cloud Backup, performing optimization tasks, and viewing alerts directly from the Protection Report.

Protection of your mobile devices*

The Device Security section provides a summary of activities that your Norton device security product has performed to protect your mobile devices. To see the activities performed on your other Android and iOS devices, select that device from the dropdown. 

 

  • Android:  

    • App Security: Shows the number of safe and potentially harmful apps installed on your device
    • Internet Security: Shows the number of safe and malicious websites you have visited from the device.
    • Wifi Security: Shows the number of Secure and risky networks the device has connected to.
    • Device Security: Shows the risks related to operating system threats.

    To review and uninstall the potentially harmful apps, on the app main screen, tap Security, and then tap App Security.
    Shows a sample of the protection report on the Android device

  • iOS: 
    • Internet Security: Shows the number of safe and malicious websites you have visited from the device.
    • Wifi Security: Shows the number of Secure and risky networks the device has connected to.
    • Device Security: Shows the risks related to operating system threats. (*available only on Norton 360 mobile app)

Shows a sample report on iOS device

To resolve your operating system risks, read View and respond to Device Security alerts in Norton 360 app on your mobile device.

To view the detailed information about the risky websites and networks, tap the Malicious Websites Blocked and Risky Networks option under the Internet Security and Wi-Fi Security section respectively.

A green checkmark on your Norton 360 app main screen means everything is fine, but if you see a yellow badge then set up the following features until you see a green checkmark:

Cloud Backup*

Shows you the details of your online cloud storage, such as the available storage space, the last backup date, and the total number of files backed up.

Norton Cloud Backup is available only on Windows.

If you haven't activated your Cloud Backup, do that to secure your files now. For more information, read Activate your Cloud Backup on Windows.

Shows a sample of your cloud backup data

*Displays a snapshot of the data in the report on the My Norton portal. Your current data might vary. You will also receive a monthly report to your registered email address.

 

Video: Norton Protection Report


DocID: v138061281
Last modified: 01/24/2025

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