Applicable for: Android;Mac;Windows;iOS
Dark Web Monitoring is a service that scans for your personal information on hard-to-find dark websites and forums. It is important because identity thieves can buy or sell your personal information to commit illicit activities.
When we detect your information on the dark web, we notify you to take the necessary actions. To review the alert or notification you received, go to your account dashboard or mobile app. To verify if the alert that you received is from Norton, refer to the following article: Verify that an email you receive from Norton is legitimate.
You may receive alerts that are either Attributed, which means the site of the breach is known, or Unattributed, meaning that the exposed data belongs to a site that no longer exists or is unknown or is not mapped to any site.
If you received an alert, refer to the relevant article below based on your region:
For questions about Dark Web Monitoring, refer to the following article: Dark Web Monitoring - FAQs
To learn more about a notification you received, refer to the following article: Notifications About Information Found on the Dark Web
For information about updating your information, refer to the following article: Updating your financial accounts, mailing address, and other personal information for Dark Web Monitoring
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