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Applicable for: Windows

Error: "You are attempting to install a version..." when installing Norton AntiVirus

This error occurs when you try to install an older version of Norton product on your computer. Exit the installation and continue to use the latest Norton app that is installed on your computer.

You can no longer install an older version of the product.

DocID: kb20100920161220EN
Last modified: 01/02/2025

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