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Error: (8920,208) "Norton LiveUpdate was unable to install an update"

Applicable for: Windows

This error can occur due to intermittent connectivity issues. To check if the issue you are experiencing is related to a known system problem or outage, visit Norton Services Status page.

To resolve this problem, restart the computer and run LiveUpdate again. If the problem persists, wait for 24 hours and run LiveUpdate again.

STEP 1

Restart the computer

  1. Exit all programs.

  2. Restart the computer.

STEP 2

Run LiveUpdate

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the main window, double-click Security, and then click LiveUpdate.

  3. When Norton LiveUpdate is finished, click OK.

  4. Run LiveUpdate until you see the message, "Your Norton product has the latest protection updates."

  5. Exit all programs, and restart the computer.

If the problem still persists, read Fix problem connecting to the Internet after installing your Norton product.

DocID: v57189259
Last modified: 08/05/2024

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