Learn what is the difference between a credit freeze and a credit lock

Both freezes and locks can help block access to your information for new account openings. This protects against someone from using your information to open a new account in your name, such as a credit card, bank account, or a loan. Freezing and locking are part of the protection options and information we offer to help you control account openings in your name and assist to safeguard your identity.

A lock is faster to setup and manage compared to a freeze, which will allow you to provide access to your credit file when you apply for a new credit account like a credit card or loan. Currently, you can help protect your information with a lock for your TransUnion credit file. So, you can lock and unlock your TransUnion credit file with a single click at any time by accessing your account in the Norton portal. We recommend that you setup a credit freeze with Equifax and Experian to enhance your credit protection.

As we provide you more lock features in the future, you will continue to have access to freezes in the mobile app and in your account in the Norton portal. To freeze your credit report, you will be taken to a third-party website to complete the required information.